Terms of Service

When we say “Company”, "Pridle", “we”, “our”, or “us” in this document, we are referring to Pridle Solutions, S.L.U., which has its registered office at CALLE MARIA DE MAEZTU, 10, Elche, Alicante, Spain, which is registered with the Registro Mercantil de Alicante, at Volume 4460, Folio 168 of Section 8, Page A-179184 with NIF B09987082, and whose VAT number is ESB09987082.

When we say “Service” or “Services”, we mean any product created and maintained by Pridle Solutions, S.L.U. When we say “You” or “your”, we are referring to the people or organizations that own an account with one or more of our Services.

We may update these Terms of Service in the future. You must review this page periodically to check for any possible changes to the terms of service.

When you use our Services, now or in the future, you are agreeing to the latest Terms of Service. That's true for any of our existing and future products and all features that we add to our Services over time. There may be times where we do not exercise or enforce any right or provision of the Terms of Service; in doing so, we are not waiving that right or provision. These terms do contain a limitation of our liability.

If you violate any of the terms, we may terminate your account. That's a broad statement and it means you need to place a lot of trust in us.

1. You are responsible for maintaining the security of your account and password. The Company cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.

2. You may not use the Services for any purpose outlined in our Use Restrictions policy.

3. You are responsible for all content posted and activity that occurs under your account. That includes content posted by others who either: (a) have access to your login credentials; or (b) have their own logins under your account.

4. You must be a human. Accounts registered by “bots” or other automated methods are not permitted.

1. All of your content will be inaccessible from the Services immediately upon account cancellation. Within 7 days, all content will be permanently deleted from our backups. We cannot recover this information once it has been permanently deleted.

2. If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately, and you will not be charged again. We do not automatically prorate unused time in the last billing cycle.

3. We have the right to suspend or terminate your account and refuse any and all current or future use of our Services for any reason at any time. Suspension means you and any other users on your account will not be able to access the account or any content in the account. Termination will furthermore result in the deletion of your account or your access to your account, and the forfeiture and relinquishment of all content in your account. We also reserve the right to refuse the use of the Services to anyone for any reason at any time.

4. Verbal, physical, written or other abuse (including threats of abuse or retribution) of Company employee or officer will result in immediate account termination.

1. We reserve the right at any time to modify or discontinue, temporarily or permanently, any part of our Services with or without notice.

2. Sometimes we change the pricing structure for our products. When we do that, we may exempt existing customers from those changes. However, we may choose to change the prices for existing customers.

3. Any subscription or license is only valid for as long as the Service is under active development and/or maintenance (including any type of lifetime license or similar). The cancellation of a subscription or license due to the end of the development and/or maintenance of a Service does not entail a refund of the amount paid.

1. Your use of the Services is at your sole risk. We provide these Services on an “as is” and “as available” basis. We do not offer service-level agreements.

2. We reserve the right to temporarily disable your account if your usage significantly exceeds the average usage of other customers of the Services.

3. When you use our Services, you entrust us with your data. We take that trust to heart. You agree that we may process your data as described in our Privacy Policy.

4. We use third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Services.

These Services are not intended for anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16 years of age. In the case we discover that a child under 16 has provided us with personal information, we immediately delete this from our servers.

Registration in this service by anyone under the age of 16 is not allowed and any account associated with a child under 16 discovered will be deleted.

If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

We design our Services with care, based on our own experience and the experiences of customers who share their time and feedback. However, there is no such thing as a service that pleases everybody. We make no guarantees that our Services will meet your specific requirements or expectations.

We also test all of our features before shipping them. As with any software, our Services inevitably have some bugs. We track the bugs reported to us and work through priority ones, especially any related to security or privacy. Not all reported bugs will get fixed and we don't guarantee completely error-free Services.

We mention liability throughout these Terms but to put it all in one section:

You expressly understand and agree that the Company shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Services; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Services; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to this Terms of Service or the Services, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.

In other words: choosing to use our Services does mean you are making a bet on us. If the bet does not work out, that's on you, not us. If you choose to use our Services, thank you for betting on us.

These Terms of Use and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by and construed in accordance with Spanish law.

Any disputes shall be submitted to the courts of Elche (Alicante, Spain), waiving any other applicable jurisdiction.

If you have a question about any of the Terms of Service, do not hesitate to contact us at info@pridle.com.